Who Provides Warranty Coverage for My Granite or Quartz Countertops?
A warranty is essentially a commitment to maintain, repair, replace, or refund a product within a specified time frame. This legally binding assurance is typically a part of a sales agreement, assuring the buyer that the purchased item or service is free from defects. It often outlines specific remedies, such as repair or replacement, if the product or service falls short of the warranty's standards.
Yet, when it comes to granite or quartz countertops, the situation is more intricate. It's essential to differentiate between the quality of workmanship and the actual materials. Warranties are particularly vital for substantial investments like new quartz countertops, with top brands offering warranties that can range from none to twenty five years or even a lifetime. It's important to note that these warranties, while impressive, come with certain limitations.
Although the specifics of warranty terms may vary slightly among manufacturers, the fundamental provisions are often similar. Prominent brands like Silestone, Cambria, Caesarstone, and MSI Stone clearly lay out the terms of their warranties. It's advisable to review the common key points, while also recognizing that these warranties do not cover the expenses associated with removing, fabricating, and installing replacement materials.
Workmanship:
We're experts at transforming stone slabs into beautiful countertops, and our commitment to quality is unwavering. Our warranty covers the work we control, such as seam integrity, undermount sink installation, reinforcement, and caulking. We provide the industry standard craftsmanship warranty of one year.
Raw materials - Granite, Marble and quartz:
Granite and Marble are natural stones extracted from mountains and transformed into polished slabs, mainly by private quarries in developing areas. These slabs are distributed through intermediaries, usually without warranties. However, due to the natural formation of granite, it's unlikely to degrade over time. Warranties are rarely necessary if reputable fabricators inspect for defects.
In contrast, quartz is an engineered stone made from quartz crystals and resins. Most quartz brands are owned by large companies with resources and technology, allowing them to offer warranties. Still, these warranties may not cover removal, re-fabrication, or re-installation costs associated with replacing the countertops.
Summary:
To sum this up, warranties for both natural stone and quartz countertops have limitations. The key lies in setting realistic expectations and collaborating with a reliable supplier and fabricator renowned for their excellent customer support when any issues arise. With 50 years of experience, our team serves the northwest region, offering stylish, efficient, and affordable kitchen or bathroom solutions. We specialize in engineered stone, marble, and granite countertop fabrication and installation, guaranteeing top-notch quality. Depend on us for high-quality, timely, budget-friendly results combined with our exceptional customer service. Contact us today to get your project started!